We maintain the tools and strive to restore cloud related functionality as soon as possible.Įlcomsoft Explorer for WhatsApp provides the ability to retrieve and decrypt WhatsApp backups stored in your Google account. Even small changes to Google’s own authentication and communication protocols can cause cloud-based mobile forensics tools such as Elcomsoft Explorer for WhatsApp to stop working. We work 24/7 to monitor the latest developments in Google’s cloud ecosystem. This update identifies the change and fixes an authentication issue. This issue was due to a change in Google’s authentication protocol. Elcomsoft Explorer for WhatsApp 2.77 is a bug fix release that fixes an issue where authentication fails when trying to get a WhatsApp backup from a user’s Google account.
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